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Introduction to Human Resources (HR) in ServiceNow

 

This video focuses on bringing together Human Resources (HR) and Information Technology (IT) to enhance the employee experience. The HR module is highlighted as a tool that can improve employee satisfaction in five main ways:

  1. Simplify access to services by providing easy and convenient access to HR services for employees. This helps increase employee satisfaction.

  2. Improve productivity by automating workflows and case management, reducing repetitive tasks and allowing HR to serve more employees with fewer resources.

  3. Streamline employee transitions, such as onboarding and offboarding, by managing lifecycle events across multiple departments. Enterprise-wide workflows increase efficiency and provide visibility throughout the organization.

  4. Optimize service delivery by improving staffing efficiency and the delivery of HR services through a clear view of employee requests and associated details.

  5. Go beyond task automation and focus on enhancing the end-user experience.

The video emphasizes the integration of HR and IT to enhance the employee experience. The HR module is highlighted for its ability to improve employee satisfaction through simplified access to services, increased productivity via automated workflows, streamlined employee transitions, optimized service delivery, and a focus on enhancing the end-user experience beyond task automation.

 


 

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Reach out to our team here.

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