Major Player, Pure-Play Power: Everforth GlideFast Recognized in the 2026 IDC MarketScape Assessment

Everforth GlideFast has been named a Major Player in the IDC MarketScape: Worldwide ServiceNow Implementation Services 2026 Vendor Assessment.

In a market rapidly shifting from basic software deployment to outcome-led, AI-enabled transformation, this recognition highlights our position as a premier pure-play ServiceNow partner by combining deep technical specialization with the global scale of our parent network, Everforth.

Meeting the New Standard for ServiceNow Implementation

The ServiceNow ecosystem is evolving at an unprecedented pace. What started as an IT service management tool is now an enterprise-wide platform for operations, employee management, customer engagement, and Agentic AI solutions like AI Control Tower and Autonomous Workforce.

As platform capabilities expand into advanced cross-enterprise workflows, implementation success relies heavily on strategic advisory, strong governance, and operating model alignment.

Jason Bremner, Research Vice President, IT Consulting and Systems Integration Services at IDC, noted: "ServiceNow established itself in the IT service management (ITSM) landscape and has increasingly found applications across areas such as employee management, operations, and customer engagement. Today, ServiceNow further establishes its relevance across organizations as an enabler for AI and agentic AI with solutions such as AI Agent Orchestrator, Context Engine, Workflow Data Fabric, and AI Control Tower. Service providers will play a critical role in enabling organizations to adopt and make the most of these solutions. The value of an implementation partner will shift further toward advisory, governance design, operating model change, and outcome realization. Providers that convert broadly comparable delivery capability into differentiated, governed, and outcome-based offerings will be best positioned for the period ahead."

Pure-Play Focus Backed by Global Reach

Our positioning in the IDC MarketScape stems from a deliberate strategy: delivering pure-play ServiceNow specialization backed by the expansive scale of Everforth (formerly ASGN Incorporated).

As a dedicated ServiceNow practice, Everforth GlideFast brings together over 500 highly certified consultants, 4,000+ cumulative years of platform experience, and an exceptional track record of customer satisfaction (CSAT).

Key highlights of our global footprint and capabilities include:

• Extensive Domain Expertise: 11 ServiceNow Validated Practice designations, 17 Product Line Achievements, and over 2,000 mainline certifications.
• Enterprise Reach: Operating across 86 offices in 7 countries via Everforth, providing direct access to Global 2000 and Fortune 500 organizations across 10+ industry verticals.
• Global Delivery Infrastructure: Supported by five major Global Delivery Centers (US, Canada, Mexico, UK, and India) and scaled organically through our GlideFast University and Path to Architect programs.
• Public Sector Leadership: Pioneering ServiceNow deployments in IL5/IL6 federal environments, backed by dedicated public-sector contract vehicles and strategic partner ecosystems.

Outcome-Driven Delivery and AI Readiness

We help clients translate platform capabilities into measurable business impact by contracting around real-world outcomes rather than raw activity. Through our Business Value Assessments, we directly align implementations with key operational goals, such as asset reclamation and audit remediation.

Our approach combines platform acceleration with deep AI capability:

• Delivery 2.0 & GlideOps: Our Delivery 2.0 framework ensures consistency and accountability throughout the project lifecycle. Meanwhile, GlideOps managed services guides clients through a continuous evolution—from stabilizing operations and boosting efficiency to expanding capabilities and transforming workflows through AI and automation.
• Five-Pillar AI Practice: Encompassing GlideFast Labs (R&D), our AI CoE, the Platform & Emerging Tech (PET) POD incubator, native ServiceNow AI delivery (AI Ops, Now Assist, Predictive Intelligence, AI Search), and specialized advisory services.
• Targeted AI Solutions: Offering AI Readiness Assessments, Business Value Assessments, Agentic AI Whiteboarding, Agentic Prototyping, Agentic AI Bot Starter Packs and more.
• Proprietary AI Assets: Leveraging homegrown assets—like AgileGenius and InstaProfile—alongside forward-deployed AI engineer engagements to accelerate client adoption and time-to-value.

Why Choose Everforth GlideFast

According to the IDC MarketScape report, organizations should consider Everforth GlideFast for ServiceNow work centered in the Americas, including federal and public-sector programs that require recognized contract vehicles. As a dedicated ServiceNow firm, GlideFast delivers through its productized Delivery 2.0 framework and GlideOps managed services, leaning strongly toward outcome-based engagements scoped through Business Value Assessments.

"Being recognized in the 2026 IDC MarketScape for Worldwide ServiceNow Implementation Services is a tremendous milestone for our team. To us, this evaluation reflects our relentless commitment to delivering tangible outcomes and measurable ROI for our clients on the ServiceNow platform. As organizations look to modernize, automate, and drive digital transformation, we remain focused on being the most trusted, agile implementation partner in the ecosystem."

— Jarred Pippy, Chief Operating Officer, Everforth GlideFast

Whether establishing AI governance, modernizing core ITSM and CSM processes, or optimizing enterprise workflows across HCM and SecOps, Everforth GlideFast provides the specialized advisory and technical execution required to drive digital transformation.

To learn more, see the IDC MarketScape: Worldwide ServiceNow Implementation Services 2026 Vendor Assessment or connect with our team here.

About Everforth GlideFast

Everforth GlideFast, part of the Everforth™ network, is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience.