Maximize Your ServiceNow ROI: Introducing GlideOps Managed Services

Investing in ServiceNow is a major step toward digital transformation, but the real challenge begins after deployment. Many organizations find themselves caught in a maintenance trap — spending so much time on patches, tickets, and tactical updates that they have no room for the strategic innovation that actually drives growth.

To help you break this cycle, we are proud to launch GlideOps.

GlideOps is a specialized Managed Services offering designed to provide ServiceNow platform support sized exactly to your organization’s needs. It isn’t just about outsourcing tickets; it’s about providing a dedicated engine of expertise that ensures platform stability while accelerating your development roadmap.

Why Your Business Needs GlideOps Managed Services

Managing a complex platform like ServiceNow requires a specific balance of technical skill and strategic vision. Partnering with the right experts through GlideOps delivers measurable business outcomes:

• Accelerated Velocity: With dedicated monthly development hours, you can move from maintaining to evolving.

• Reduced Risk: Our 24/7 after-hours on-call support ensures your platform remains secure and operational around the clock.

• Cost Predictability: GlideOps provides a fixed monthly investment that makes budgeting seamless.

• Strategic Freedom: By letting us handle the day-to-day platform health, you free your internal team to focus on high-value digital transformation.

Support Sized for Your Goals: The GlideOps Tiers

We know that every ServiceNow journey is unique. Whether you are a small team seeking stability or a global enterprise demanding high-velocity output, we have structured GlideOps into three distinct, flexible tiers to match your pace.

1. GlideOps Core: The Foundation
This tier is ideal for businesses that need a stable, reliable platform support. It’s built for organizations that want to ensure their ServiceNow instance is secure, healthy, and supported by expert hands, without the overhead of a full-scale development team.

2. GlideOps Growth: The Accelerator
Designed for scaling teams, this tier increases your active capacity. It is perfect for organizations that are seeing high adoption across departments and need more "muscle" to support day-to-day requests, reporting needs, and advanced platform tasks.

3. GlideOps Platform+: The Enterprise Partner
Our most robust offering is built for high-velocity, enterprise-scale environments. This acts as a true extension of your team, providing the highest level of operational support and ticket capacity to ensure that even the busiest release cadence and cloning support are handled.

Ready to Optimize Your Platform? 
Your ServiceNow platform should be an asset, not a burden. With GlideOps, you get the dedicated expertise you need to stop managing tickets and start driving real business value.

Connect With Our Team Today to determine which GlideOps tier aligns with your current roadmap and how we can help you maximize your platform ROI.

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.