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Asset Management Executive Dashboard in ServiceNow

With Laurence Tindall

 

The video is a tutorial by Laurence Tindall from Glide Fast Consulting on the Asset Management Executive Dashboard in ServiceNow. Laurence explains that the dashboard is part of the Hardware Asset Management professional licensable application and provides key performance indicators (KPIs) for hardware asset management, software asset management, and cloud insights. The target audience for the dashboard is executive members of an organization who want visibility into the overall asset management operations.

To access the dashboard, Laurence instructs viewers to navigate to the "Asset Executive Workspace" module in ServiceNow. Opening the module opens a new tab with the Asset Management Executive Dashboard. Laurence goes through the various charts and KPIs included in the dashboard:

  1. Total Spend: Displays the total cost for software asset management entitlements, hardware assets in different statuses, and active cost for cloud resources.

  2. Actual Savings: Shows the total yearly savings for software and cloud products based on reclamation candidates and monthly savings.

  3. Potential Savings: Displays potential savings if removal candidates are reclaimed for software assets and potential monthly savings for cloud right sizing and usage.

  4. Asset Fulfillment Time: Shows the fulfillment time in days for hardware and software requests, categorized into different time ranges.

  5. Completed Software Success Goals: Displays the number of completed software asset management success goals.

  6. Software Success Savings: Shows the actual savings derived from completed success goals.

  7. Missing Hardware Assets, Software True-Up Cost, and Expiring Contracts: Charts that display the count of missing hardware assets, the total cost of all products being used, and the number of expiring contracts in the next 90 days.

  8. Assets Pulled from Pool versus Net New Purchase: Compares the number of requests fulfilled from inventory versus new asset purchases for software, hardware, and cloud assets.

  9. End-of-Life Models in the Next 90 Days: Displays the total number of software and hardware models reaching their end-of-life in the next 90 days.

Laurence concludes the tutorial by summarizing the content of the Asset Management Executive Dashboard and its usefulness in providing insights into asset management operations in ServiceNow.

 


 

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Reach out to our team here.

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