365 days delivering Elite ServiceNow solutions 

A Year of Impact, Collaboration, and Agility

As we close the doors on 2025, we look back at a year that was nothing short of transformative for GlideFast Consulting. This year, we celebrated a decade of excellence, marking our 10th Anniversary with a reflection on how far we’ve come and where we are headed.

Our journey this year was guided by three defining pillars: Impact, Collaboration, and Agility. These values fueled our growth, strengthened our partnerships, and allowed us to deliver world-class ServiceNow solutions across the globe.

Our primary focus has always been, and remains, the success of our customers. This year’s impact is reflected in how we delivered value and drove digital transformation across the enterprise. GlideFast has supported 300+ clients, including 90+ new customers, across various industries. Our team’s dedication to execution and quality resulted in 500+ successful ServiceNow projects while maintaining a stellar 4.72/5 CSAT score. These outcomes aren't just numbers; they represent our commitment to long-term customer success and our ability to deliver results when it matters most.

Collaboration served as the engine for our growth this year as we strengthened our partnerships within the ServiceNow ecosystem and deepened our synergy with the platform. By mobilizing our 625+ global employees across five countries, we focused on delivering seamless, high-touch support to our clients worldwide. This collaborative spirit was further reflected in hosting 100+ events across five countries and leading 300+ live training sessions to upskill the ecosystem.

In a year that demanded constant evolution, agility was the cornerstone of our ability to pivot and perform. GlideFast remained ahead of the curve with 5000+ ServiceNow accreditations/certifications, 20 CMA/CTAs, and 12 Product Line Achievements. This commitment to growth ensured our teams were equipped to deliver at speed and at scale, resulting in 10 Validated Practices that meet the highest standards of the ServiceNow ecosystem.

Honoring a Lasting Legacy

Central to everything we do is the spirit of our late founder and CEO, Michael Lombardo; we continue to honor Mike’s legacy by fostering a culture of "relentless excellence" and ensuring that his passion for people and innovation remains the heartbeat of GlideFast. His spirit of giving back remains a cornerstone of GlideFast. 

This year, we are incredibly proud to have raised over $100,000 for the Lombardo Legacy Fund, directly supporting the Joe Andruzzi Foundation and its mission to help cancer patients and their families. From the Boston Marathon to our Feeding America Campaign, we are committed to making an impact that lasts far beyond the platform.

Looking Ahead to 2026

Thank you to our partners, our clients, and our incredible employees for making 2025 an unforgettable year. We were honored to be recognized in the Gartner® Market Guide and ranked #4 on Glassdoor’s Best Places to Work, but our greatest reward remains the trust you place in us every day.

Here’s to continued innovation, success, and another ten years of delivering the elite.

2025 Company Overview

GlideFast by the Numbers

Our growth in 2025 was driven by a relentless commitment to technical mastery and exceptional service delivery. These metrics represent the scale of our global reach and the deep expertise we bring to every client engagement, ensuring we remain the most trusted partner in the ServiceNow ecosystem.

• 4.72/5 CSAT Score
• 500+ Successful Projects
• 300+ Clients Worked With (90+ New Logos)
• 750,000+ Hours of Professional Service
• 5000+ ServiceNow Accreditations/Certifications (20 CMAs/CTAs)
• 12 Product Line Achievements Earned (10 Validated Practices)
• 300+ Live Training Delivery Sessions (50,000+ Employees trained on ServiceNow)
• 100+ Events across 4 countries
• 35,000 LinkedIn Followers

Awards and Achievements 

2025 was a year of unrivaled validation. These honors reflect our commitment to maintaining elite standards while building a world-class culture that attracts the best talent in the ServiceNow ecosystem.

• Elite Status: Achieved Elite Consulting & Implementation, Premiere Reseller, and Service Provider status.
• Knowledge25: Proud Gold Sponsor at Knowledge25 in Las Vegas.
• Gartner® Recognized: Named as 1 of 19 partners in the Gartner® Market Guide for ServiceNow Consulting, Implementation, and Managed Services.
• Best Places to Work: Ranked #4 on Glassdoor’s Best Places to Work 2025
• 10-Year Milestone: Celebrated the 10th Anniversary of GlideFast Consulting.

Community Fundraisers and Philanthropic Initiatives

This year, the GlideFast team went beyond the day-to-day to support the causes that matter most. Thank you for making 2025 another impactful year.

• Lombardo Legacy Fund: Over $100k raised through Miles for Mike — a Boston Marthon fundraiser — and the first annual Lombardo Legacy Golf Tournament to continue our mission of giving back.
• JAF Gala: Proud sponsors of patient and family support in New England, working closely with the Joe Andruzzi Foundation.
• Feeding America: A nationwide remote effort to combat food insecurity, providing meals to those in need across the country.
• Apex Earth Day: Local environmental restoration and sustainability efforts led by our dedicated team.
• ServiceNow.org: Honored to be awarded the Partnership for Good Grant, supporting Cause and Cure nonprofit initiatives for communities facing health challenges, including the Leukemia & Lymphoma Society (LLS).

As we look toward 2026, we remain inspired by the strength of our community and the limitless potential of the ServiceNow platform. We are ready to carry this momentum forward, continuing to push the boundaries of what’s possible while staying true to the values that got us here.

Here’s to a bright and innovative year ahead!

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.