A Year of Growth, Resilience, and Innovation
As we close out another remarkable year at GlideFast Consulting, we reflect on the incredible strides we’ve made as a ServiceNow Elite Partner, while also honoring the legacy of our late founder and CEO, Michael Lombardo. 2024 has been a year of both triumphs and challenges, but through it all, our commitment to excellence, innovation, and collaboration has remained unwavering.
This year, we faced the profound loss of our founder and CEO, a visionary who shaped the very heart and soul of GlideFast Consulting. Michael Lombardo's leadership and dedication built a foundation that continues to drive us forward. We remain committed to upholding the values he instilled in us — excellence, integrity, and service — as we continue to grow and honor his legacy.
We are incredibly proud to share that GlideFast Consulting has once again been named ServiceNow’s Customer Workflows Partner of the Year — for the second consecutive year. This prestigious recognition highlights our continued success in delivering exceptional customer experiences and driving impactful results through ServiceNow’s solutions. It’s a testament to the hard work of our team and the strong relationships we've built with our customers.
At GlideFast, we believe in the power of collaboration. Our Partner Program has been a key factor in our success, helping us grow together with our network of partners. Through joint marketing campaigns, collaborative events, and mutual business development, we’ve been able to create win-win opportunities for all parties involved. The synergy between GlideFast and our partners continues to drive our collective success, and we look forward to even more innovative initiatives in the future.
In line with our global expansion strategy, we’re excited to announce the opening of our new office in Toronto, Canada. This new location enables us to better serve our growing client base in North America and beyond, as well as tap into the vibrant tech talent pool in one of the fastest-growing cities for tech innovation. Toronto represents a key milestone in our journey to bring world-class ServiceNow expertise to more customers across the globe.
This year, we introduced our New Industry Solutions, solidifying our position as the Go-To Industry Partner. With tailored solutions across various industries, including healthcare, financial services, and manufacturing, GlideFast Consulting is more equipped than ever to help organizations digitally transform with ServiceNow. Our industry-specific expertise ensures that we deliver solutions that are not only innovative but also aligned with the unique needs and challenges of each sector.
In keeping with our commitment to innovation and providing the best user experience, we launched our new website this year. The redesign reflects our ongoing evolution as a company and provides an intuitive and engaging platform for visitors to learn more about our services, solutions, and success stories. We invite you to explore the new site and see how we can help your organization achieve its digital transformation goals.
This year, we also unveiled Strato. Within GlideFast, Strato emerges as a specialized design studio dedicated to crafting delightful user experiences for user-facing portals. While GlideFast provides the technical backbone, Strato adds the human touch, ensuring usability and engagement are at the forefront of every solution. Together, GlideFast and Strato form a dynamic team, bridging the gap between technical excellence and user-centric design.
2024 Company Overview
GlideFast by the Numbers
- 12% Revenue Growth
- 4.58/5 CSAT Score
- 500+ Successful Projects
- 330+ Clients Worked With (140+ New Logos)
- 800,000+ Hours of Professional Service
- 4,700+ Certifications (1900+ Mainline Certifications, 3 CMAs / 21 CTAs)
- 13 Product Line Achievement Earned (6 Validated Practices)
- 330+ Live Training Delivery Sessions (50,000+ Employees trained on how to use ServiceNow)
- 100+ Events across 4 countries
- 30,000 LinkedIn Followers
- 625+Employees across Canada, India, Mexico, United Kingdom and United States
Awards and Achievements
- New Office Opened in Toronto
- 8 NextGen Interns
- First GlideFast India Dev Meet-Up
- Platinum Sponsor at Knowledge24 in Las Vegas
- GlideFest Company Retreat of 500+ employees held in Scottsdale, AZ and Goa, India
- Achieved Elite Consulting & Implementation, Reseller and Service Provider Status
- Strato Design Studio Launched
- Awarded ServiceNow’s Customer Workflows Partner of the Year (2nd Consecutive Year)
- Partner Program Success. Thank you to our Partners!
Community Fundraisers
- 25+ Foundations Supported
- 90 Laptops Donated to YearUp Foundation
- ServiceNow.org non-profit partnership with CareerVillage.org
- Lead Boston Marathon Sponsor for the Joe Andruzzi Foundation
- Over $130,000 raised for the Lombardo Legacy Fund in support of the Joe Andruzzi Foundation
Here’s to a bright 2025!
About GlideFast Consulting, A Division of Apex Systems
GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.
