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ServiceNow Commercial & Federal Hosting Management Offering

In a world of ever-evolving digital landscapes, efficient IT management is crucial for both commercial enterprises and federal agencies. ServiceNow offers tailored hosting management solutions that enhance security, operational efficiency, and cost-effectiveness. This blog will explore the distinct features and benefits of ServiceNow’s Commercial and Federal Hosting Management Offerings 
to help you choose the solution that best fits your organizational needs, ensuring optimized IT operations, enhanced security, and significant cost savings.

Commercial Hosting Management 

ServiceNow's Commercial Hosting Management Offering is designed to provide enterprise and commercial customers with a comprehensive managed hosting solution. This offering aims to improve security, and operational efficiency, and reduce costs through robust features and services.

Key Benefits of Commercial Hosting Management

  1. Enhanced Security and Compliance: Adhering to ISO 27001 and pending ISO 27701 certifications, ServiceNow ensures robust data protection and regulatory compliance, safeguarding against data breaches.
  2. Cost Efficiency: By leveraging managed services, businesses can significantly reduce the need for extensive in-house IT infrastructure and personnel, leading to notable cost savings.
  3. Operational Excellence: ServiceNow streamlines operations by offloading IT management to experts, allowing businesses to focus on core activities.
  4. 24/7 Support Options: Round-the-clock support ensures immediate issue resolution, minimizing downtime and enhancing customer satisfaction.

What’s Included

  • ISO 27001 Certification: ACommitment to international security standards for robust data protection and risk management.
  • ISO 27701 Certification: Focus on enhancing privacy management within the hosting environment.
  • Proactive System Management: Regular updates, security patching, and real-time performance monitoring.
  • Scalable Infrastructure Solutions: Customizable hosting options that adapt to the changing demands of commercial businesses.
  • Expert Support: Access to a team of experienced professionals for setup, troubleshooting, and ongoing system optimization.

Productivity and Cost Management

Managed services are estimated to help reduce IT costs by approximately 25-45%. Additionally, proactive monitoring can significantly increase operational efficiency, with improvements ranging from 45-65%. The avoidance of downtime, which can cost organizations between $301,000 and $400,000 per hour, is another critical benefit.

Federal Hosting Management

ServiceNow’s Federal Hosting Management Offering is specifically tailored for federal agencies, ensuring compliance, security, and operational efficiency across all designated impact levels. Delivered by a certified, security-cleared team, this offering meets the stringent requirements of federal IT environments.

Key Benefits of Federal Hosting Management

  1. Cost Efficiency: Optimized infrastructure management and right-sizing reduce operational costs for federal agencies.
  2. 24/7 Support Options: Round-the-clock support to meet the demanding needs of federal operations, ensuring minimal downtime.
  3. Expertise in Federal Infrastructure: Deep understanding of federal requirements and challenges, particularly within the Department of Defense (DoD).
  4. Hybrid and Cloud Flexibility: Expert management of both hybrid and fully cloud-based environments, allowing for adaptable IT strategies.

What’s Included

  • Certified Expertise: ServiceNow-certified professionals with Secret clearances or higher, experienced in IL-2, IL-4, and IL-5 environments.
  • Security and Compliance: Adherence to STIG compliance and best practices in security management.
  • Comprehensive Cloud Support: Capabilities across AWS and Azure, leveraging GlideFast’s status as a Microsoft Certified Partner.
  • On-site Support: Availability of on-site support for critical implementations and troubleshooting.

Productivity and Cost Management

Similar to the commercial offering, managed services in the federal context are estimated to help reduce IT costs by approximately 25-45%. Proactive monitoring significantly increases operational efficiency, with improvements ranging from 45-65%. The high cost of downtime further underscores the value of proactive IT management.

Why Choose GlideFast for Commercial and Federal Cloud Hosting 

GlideFast is the top choice for commercial and federal cloud hosting needs. With industry-leading ISO certifications, we ensure the highest security standards. As a Microsoft Certified Partner in AWS and Azure, we offer cutting-edge cloud solutions. Our tailored services address unique challenges for both sectors, backed by ServiceNow-certified professionals with security clearances.


If you're interested in learning more about GlideFast’s ServiceNow Commercial or Federal Hosting Management Offering, contact us today to secure and streamline your environment with our expert solutions.

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About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.

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