Expert Insights on ServiceNow | GlideFast Consulting Blog

ServiceNow® Yokohama Release Upgrade Checklist Blog

Written by GlideFast | Apr 7, 2025 1:29:54 PM

Maximize the Power of ServiceNow’s Most Advanced Release Yet

About The ServiceNow® Yokohama Release

Release Dates:
  • Early availability:  January 30, 2025
  • General availability: March 12, 2025

The ServiceNow® Yokohama Release continues to push the boundaries of innovation, introducing AI-driven automation, enhanced user experiences, and powerful new capabilities to optimize business processes. Stay informed on the latest enhancements throughout the year by checking for available patches and hotfixes for Yokohama.

What’s New in the Yokohama Release? 


The Now Platform® Yokohama release builds upon AI-driven automation, optimizing workflows, and elevating user experiences across IT, HR, and customer service. This release introduces powerful AI innovations, enhanced security, and seamless integrations to help organizations maximize their ServiceNow investment.

The Yokohama release introduces key features and enhancements, including:

  • Now Assist for ITSM, CSM, HR, and FSM
  • Service Observability
  • AI Agent Studio
  • TextAdjust App
  • Enhanced Security & Compliance
  • Healthcare Operations Core
  • HR Multi-Instance Integration
  • Microsoft 365 Integration

GlideFast’s Most Notable Feature

Our experts at GlideFast Consulting are particularly excited about these standout features in the Yokohama release:

  • AI Agent Studio – Revolutionize support operations with AI-powered virtual agents that learn and adapt.
  • Service Observability – Achieve unified monitoring across IT operations, ensuring faster issue resolution.

For more information regarding the specific enhancements and updated features to these products, download our ServiceNow Yokohama Upgrade Checklist

Ready to Upgrade to ServiceNow® Yokohama? Reach out to our team here and let GlideFast be your guide to a successful and seamless upgrade.

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.