Expert Insights on ServiceNow | GlideFast Consulting Blog

ServiceNow® Xanadu Release Upgrade Checklist

Written by GlideFast | Oct 8, 2024 1:00:00 PM

Elevate your operations with ServiceNow’s biggest AI Release yet.

About The ServiceNow® Xanadu Release

Release Dates:
  • Early availability:  August 1, 2024
  • General availability: September 10, 2024

The ServiceNow® Xanadu release continues the tradition of delivering cutting-edge updates, introducing a range of new products, applications, and enhancements to elevate the platform's capabilities. To stay informed about the latest updates throughout the year, check the available patches and hotfixes for the Xanadu release.

What’s New in the Xanadu Release? 


The Now Platform® Xanadu release is the most significant AI-driven update yet. This release brings cutting-edge AI innovations, enabling organizations to leverage AI for increased productivity, enhanced personalization, and greater overall value.

The Xanadu release includes new features and products below. We’ll dive deeper in our checklist!
  • Now Assist for FSM
  • Dispute Content Pack for US Regulations
  • Dispute Rules Content Pack for Mastercard
  • Individual Life Claims
  • Service Reliability Management
  • Proactive Engagement
  • ServiceNow IDE
  • Request Management
  • Lead Management
  • Sales Agreement Management

GlideFast’s Most Notable Feature

Here’s a preview of two of the standout features of the ServiceNow® Xanadu release, highlighted by our expert team at GlideFast Consulting!

  • Smart Assessment Engine
  • Threat Intelligence Security Center

For more information regarding the specific enhancements and updated features to these products, download our ServiceNow Xanadu Upgrade Checklist


Ready to Upgrade to ServiceNow® Xanadu? Reach out to our team here and let GlideFast be your guide to a successful and seamless upgrade.

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.