The GlideFast AI-Powered CRM Playbook

AI is transforming how organizations engage customers, and ServiceNow is redefining what CRM can do. With AI and agentic workflows, CRM moves beyond tracking interactions to actively driving outcomes across sales, service, and operations.

In the GlideFast AI-Powered CRM Playbook, you’ll learn:

• How ServiceNow AI and agentic AI elevate CRM beyond traditional automation
• Where AI creates the biggest impact across the end-to-end customer journey
• Real-world CRM use cases that improve speed, consistency, and efficiency
• How AI supports teams with intelligent recommendations and next-best actions
• Practical strategies for applying AI within ServiceNow CRM to deliver measurable results

Whether you’re modernizing legacy CRM processes or expanding your ServiceNow investment, this playbook provides a clear, actionable path to operationalizing AI in your CRM.

📥 Download the Playbook and start building a smarter, more intelligent CRM with ServiceNow.