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ServiceNow Vancouver Upgrade Checklist


The Vancouver Release

In March and September of each year, ServiceNow unveils its latest release, named after a global location. The ServiceNow® Vancouver release includes new products and applications, as well as additional features and fixes for existing products.

To discover the maximum advantages of your ServiceNow investment, it is vital that you keep your organization’s instance up-to-date with the latest release and perform with a dependable implementation partner to guarantee a seamless transition.

Read our ServiceNow® Vancouver Release Upgrade Checklist to learn about the release and prepare for your upgrade.

What’s New In Vancouver?


The ServiceNow® Vancouver release includes new products and applications, as well as additional features and fixes for existing products.

New features and products in Vancouver:

The Vancouver release includes new features and products below. We’ll dive deeper in our checklist!

  • Financial Services Operations

  • Governance, Risk, and Compliance

  • Healthcare and Life Sciences

  • IT Service Management

  • Now Platform security

  • Operational Technology

  • Strategic Portfolio Management

  • Telecommunications, Media, and Technology

GlideFast’s Most Notable Features

Below, is a sneak peek of one of the most notable features of the ServiceNow® Vancouver release, outlined by our expert team at GlideFast Consulting!

AI Search

  • Apply complex search filters with multi-select facets: Improve search filtering flexibility by configuring your search application facets as Multi Select Or or Multi Select And. With these facet types, you can select multiple field values. Selection filters your search results, showing only results that contain any or all of the selected field values.

  • Assign Knowledge article search languages for user countries: Improve multilingual search recall by defining a set of Knowledge article search languages for each user country. Searches can match Knowledge articles in any of the languages specified for the user's country as well as in the language associated with their Now Platform session.

  • Display search result counts in Service Portal and global search: Streamline the search experience by displaying search result counts on the results page for ServiceNow® Service Portal, ServiceNow® Employee Service Center, global and workspace search, and other search applications that use Seismic portal components.

To learn more download our ServiceNow Vancouver Release Checklist

Ready to Upgrade to ServiceNow® Vancouver? Reach out to our team here and let GlideFast be your guide to a successful and seamless upgrade.

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Reach out to our team here.

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