When most people think of the healthcare industry, they think of the place to go when they’re feeling unwell, a clinic, a hospital, or a doctor's office. But behind the scenes, the healthcare environment is a complex, fast-paced operation that relies on much more than just doctors and nurses to function smoothly.
One often overlooked area? Medical Device Management.
Managing clinical equipment isn’t just a back-office task; it’s a critical responsibility tied directly to patient safety, regulatory compliance, and operational efficiency. Yet many healthcare and life sciences organizations still rely on outdated systems, spreadsheets, or even manual processes to keep track of thousands of devices spread across multiple facilities.
The result? Missed maintenance, lost inventory, failed audits, and ultimately, compromised care. That’s where ServiceNow Clinical Device Management comes in.
Clinical device management is a specialized subset of ServiceNow IT Asset Management (ITAM), designed specifically for the healthcare and life science industries.
While general ITAM focuses on managing traditional IT assets, such as servers, laptops, and cloud infrastructure, Clinical Device Management zeroes in on connected medical equipment, devices with IP addresses that play a direct role in patient care. These include MRI machines, infusion pumps, and ultrasound systems.
These assets require a higher level of oversight, as they are subject to strict maintenance schedules, regulatory compliance, and safety protocols. Managing them effectively means not only knowing where they are but also ensuring they’re calibrated, functioning properly, and ready when needed.
Without a streamlined system, hospitals and life science organizations often face:
These challenges cost time, increase risk, and divert attention from patients.
How ServiceNow Helps
ServiceNow It Asset Management (ITAM) capabilities are enhanced for clinical use, providing:
Choosing the Right Partner for Your ITAM Integration
Implementing IT Asset Management (ITAM), especially for clinical devices, isn’t just about technology. It’s about choosing the right partner who understands your workflows, regulatory landscape, and the clinical importance of uptime in healthcare.
As a global service provider, GlideFast Consulting brings deep expertise in the healthcare and life sciences space, helping organizations implement and optimize ServiceNow ITAM and Clinical Device Management solutions that deliver real impact.
Here’s how we make it work for you:
We don’t just deploy the platform; we become an extension of your team to ensure long-term success.
Ready to take control of your Clinical Device Management?
About GlideFast Consulting, A Division of Apex Systems
GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Visit us at www.glidefast.com.