Expert Insights on ServiceNow | GlideFast Consulting Blog

Elevating Digital Presence: Accessibility & Engaging Experiences in ServiceNow

Written by GlideFast | Jun 4, 2024 1:00:00 PM

 

In today's digital landscape, accessibility is not just a checkbox; it's a cornerstone of inclusivity and engagement. At GlideFast Consulting, we understand the multifaceted nature of website accessibility and the importance of intentional design. We'll explore how we elevate digital experiences through the fusion of WCAG standards and intentional design practices in ServiceNow platforms.  

Elevating Accessibility with WCAG Standards

Imagine a digital environment where every corner is open to exploration, regardless of one's abilities. That's the magic of WCAG standards. Developed by the prestigious World Wide Web Consortium (W3C), WCAG offers a blueprint for making online content perceivable, operable, understandable, and robust. At GlideFast, we ensure that ServiceNow platforms achieve level AA in WCAG 2.0 and WCAG 2.1 guidelines, supporting screen readers and optimizing keyboard navigation. By adhering to these standards, we pave the way for an inclusive digital future.

Beyond Compliance: The Art of Intentional Design

At GlideFast, we don't settle for mere compliance; we strive for excellence through intentional design. Our approach infuses empathy and creativity into every pixel, ensuring that our designs not only meet accessibility requirements but also resonate with users on a deeper level. From adaptable layouts to human-centric messaging, we create seamless and identifiable experiences across all devices. Our goal is to go beyond accessibility standards and craft experiences that truly engage and empower users.

Psychology Meets UX: Crafting Moments that Matter

User experience is more than just functionality; it's about engaging hearts and minds. At GlideFast, we leverage principles of psychology to create digital interactions that delight users. By managing cognitive load and understanding the emotional connection between design and user experience, we craft experiences that keep users coming back for more. We believe in involving our clients in the design process, ensuring that their insights shape meaningful digital journeys.

Accessibility Process and Tools

Our commitment to accessibility goes beyond design; it's ingrained in our process. Each ServiceNow portal we design undergoes thorough internal reviews to identify potential accessibility barriers. We utilize cutting-edge tools to test for readability, color contrast, and screen reader compatibility, ensuring that our designs exceed expectations. By embracing a holistic approach to accessibility, we create digital spaces that are truly inclusive.

Our Commitment to Accessibility

As an Elite ServiceNow partner, GlideFast Consulting is committed to providing industry-leading services and expertise in accessibility. We are proud to support ServiceNow's accessibility roadmap, which aims to improve the conformance of platforms and products, increase awareness of accessibility, and resolve key defects. 

GlideFast: Your Partner for Inclusive Digital Experiences

In conclusion, elevating your digital presence requires more than just compliance, it demands intentional design and a commitment to accessibility. At GlideFast Consulting, we are dedicated to creating digital experiences that empower, engage, and elevate users of all abilities. Let's embark on this journey together towards a more inclusive digital future.

 

About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Reach out to our team here.